Terms of Service

These terms govern your use of Sanctisify. Please read them carefully.

Last updated: January 1, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Sanctisify ("Company," "we," "us," or "our") concerning your access to and use of the Sanctisify platform and services.

By accessing or using our service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our service.

Description of Services

Sanctisify provides a cloud-based video storage and management platform that includes:

  • Secure video upload, storage, and streaming
  • Video import from third-party platforms (YouTube, Facebook, Vimeo)
  • AI-powered transcription and summarization
  • Video organization and search capabilities
  • Analytics and reporting tools
  • User management and access controls

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

Account Registration and Security

To use our services, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Keeping your account information current and accurate

You must be at least 18 years old or have reached the age of majority in your jurisdiction to create an account.

User Content and Ownership

Your Content

You retain all ownership rights to the content you upload to Sanctisify. You grant us a limited license to store, process, and deliver your content as necessary to provide our services.

Content Responsibilities

You are solely responsible for your content and warrant that:

  • You own or have the necessary rights to upload and use the content
  • Your content does not violate any laws or third-party rights
  • Your content does not contain harmful, offensive, or illegal material
  • You have obtained all necessary permissions for any content featuring others
Prohibited Uses

You may not use our services to:

  • Upload or share illegal, harmful, or offensive content
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services for commercial purposes outside your subscription
  • Share your account with unauthorized users
  • Reverse engineer or attempt to extract our source code
Payment and Billing

Subscription Fees

Paid plans are billed in advance on a recurring basis. You agree to pay all fees associated with your subscription.

Payment Processing

Payments are processed securely through Stripe. We do not store your payment information.

Refunds and Cancellation

  • You may cancel your subscription at any time
  • Cancellations take effect at the end of the current billing period
  • We do not provide refunds for partial months
  • Free trial periods may be cancelled without charge
Service Availability and Support

We strive to maintain high availability of our services but cannot guarantee uninterrupted access. We may experience downtime for maintenance, updates, or unforeseen circumstances.

Support is provided according to your subscription plan. We aim to respond to support requests within 24 hours for all users, with priority support for Pro plan subscribers.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

You may request deletion of your data at any time by closing your account or contacting our support team.

Intellectual Property Rights

The Sanctisify platform, including its software, design, and content (excluding user content), is owned by us and protected by intellectual property laws.

You may not copy, modify, distribute, or create derivative works of our platform without our express written permission.

We respect the intellectual property rights of others and expect our users to do the same. If you believe your rights have been infringed, please contact us immediately.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SANCTISIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Indemnification

You agree to indemnify and hold harmless Sanctisify and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your content or any content submitted through your account
  • Your violation of any third-party rights
Termination

You may terminate your account at any time by cancelling your subscription or contacting our support team.

We may terminate or suspend your account immediately if you violate these Terms or for any other reason at our discretion, with or without notice.

Upon termination, your right to use our services will cease immediately, and we may delete your account and content after a reasonable grace period.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

We may update these Terms from time to time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of our services after the updated Terms take effect constitutes your acceptance of the changes.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@sanctisify.com
  • Support: support@sanctisify.com
  • Website: Contact Form

Questions About Our Terms?

Our legal team is available to help clarify any questions about our terms of service.

Contact Us