Privacy Policy

Your privacy is fundamental to our mission. Learn how we collect, use, and protect your information.

Last updated: January 1, 2025

Introduction

Sanctisify ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video storage and management platform.

By using Sanctisify, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our service.

Information We Collect

Personal Information

  • Account information (name, email address, organization details)
  • Billing information (processed securely through Stripe)
  • Contact information for support requests
  • Profile information and preferences

Content Information

  • Videos and media files you upload or import
  • Metadata associated with your content (titles, descriptions, tags)
  • AI-generated transcripts and summaries
  • User-generated content and comments

Usage Information

  • Log data (IP addresses, browser type, device information)
  • Usage patterns and feature utilization
  • Performance and error data
  • Analytics and engagement metrics
How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Generate AI transcripts and summaries of your content
  • Provide customer support and respond to inquiries
  • Send important service updates and security notifications
  • Analyze usage patterns to improve our platform
  • Ensure security and prevent fraud or abuse
  • Comply with legal obligations
Information Sharing and Disclosure

We do not sell your personal information.

We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our platform (AWS, Stripe, etc.)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Safety and Security: To protect the rights, property, or safety of Sanctisify, our users, or others
  • Consent: When you explicitly consent to sharing your information
Data Security

We implement industry-standard security measures to protect your information:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • SOC 2 Type II compliance
  • Regular security audits and penetration testing
  • Multi-factor authentication options
  • Role-based access controls
  • Regular automated backups
  • 24/7 security monitoring
Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data in a portable format
  • Restriction: Request restriction of processing your information
  • Objection: Object to certain uses of your information
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@sanctisify.com.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Retained while your account is active
  • Content data: Retained until you delete it or close your account
  • Usage logs: Typically retained for 12 months
  • Financial records: Retained for 7 years as required by law
  • Support communications: Retained for 3 years

When you close your account, we will delete your personal information within 30 days, except where retention is required by law.

International Data Transfers

Sanctisify is based in the United States. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for certain jurisdictions
  • Other appropriate safeguards as required by applicable law
Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience:

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand usage patterns
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

Children's Privacy

Sanctisify is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@sanctisify.com
  • Support: support@sanctisify.com
  • Website: Contact Form

Questions About Privacy?

Our team is here to help you understand how we protect your information.

Contact Us